Fabiani Gioiellerie, a 60-year-old Italian jewelry brand with 70+ stores, uses Dondy to recover abandoned carts, confirm orders, update shipping, and run targeted WhatsApp campaigns. When your product is an 18K gold bracelet welded onto someone's wrist, every message needs to feel as personal as the jewelry itself.

Benheart is a handcrafted Italian leather brand born in Florence after its founder survived a heart transplant. With boutiques from Tokyo to Beverly Hills, they added Dondy's WhatsApp automation and discovered something email never gave them: customers who actually reply. Sizing questions turn into purchases. Care tips turn into second orders. WhatsApp conversion rates up to 10x higher than email, with 90%+ open rates.

How One of Europe’s Leading Luxury Watch Brands Uses Dondy to Drive Revenue and Retention