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Learn how to set up AI customer support on WhatsApp for your Shopify store. Automate order tracking, FAQs, and returns 24/7 - without adding headcount

Running a Shopify eCommerce brand can feel like juggling a dozen balls at once. You want to boost sales, keep customers happy, and stay ahead of the competition. But how do you do all that without burning out? The answer lies in smart tools that simplify your workflow and amplify your results. Enter Dondy . This platform is designed to help you connect with customers on WhatsApp, automate marketing, and use AI to support your business growth. Let’s dive into how Dondy can tra

Cash on delivery orders are a revenue killer for Shopify brands. Return-to-origin (RTO) rates on COD orders average 25-35% across ecommerce, with roughly 8-10% of COD orders being outright fraudulent. WhatsApp COD confirmation, where customers verify their order via WhatsApp within minutes of placing it, can reduce these returns by 30-40%. Here's exactly how to set it up on your Shopify store. The COD Problem Every Shopify Merchant Knows If you sell in markets like India, the