Dondy Blog

AI-powered WhatsApp support helps Shopify merchants automate WISMO tickets and cut response times, using live order data. See how it works

Nearly seven out of every 10 shoppers who add something to their cart never come back to pay for it. Baymard Institute's meta-analysis of 50 separate studies puts the average online cart abandonment rate at 70.22 percent, and that number hasn't moved much in years. So you built an abandoned cart recovery system. Emails, SMS, maybe a discount buried in the third follow-up message. Weeks go by, and the numbers barely move. If that sounds familiar, the problem probably isn't you

WhatsApp Abandoned Cart Recovery for Shopify: A Simple Playbook That Actually Works

Commerce was the first social network. The bazaar, the market street, the shopkeeper who sends you to his neighbor's stall. For centuries merchants grew through each other: my buyers meet you, your buyers meet me, and both of us grow.

Luxury customer service is all about trust. Discover how Venezianico uses Dondy Coexist to combine WhatsApp Business, Shopify, and AI to streamline support, answer customers faster, and turn conversations into conversions.

Today we are excited to share some big news: Dondy is joining Circeus and becoming part of Shop Circle, the group's agentic commerce software division.

Discover how Speediance Israel uses Dondy on Shopify to transform Meta Ads into AI-powered customer conversations. By unifying WhatsApp, Instagram and Facebook Messenger in a single inbox, Dondy's AI Agent delivers instant support, streamlines customer service, and helps convert more interested shoppers into loyal customers.

AI-powered WhatsApp support helps Shopify stores answer faster, recover abandoned carts, and cut response times. A practical 2026 playbook for merchants

Choosing the right email app can make or break your Shopify retention strategy. This guide ranks 10 top options for 2026, covering AI-driven setup, segmentation, automation, and pricing, so you can pick the platform that actually fits your store

Your WhatsApp campaigns already have something email will never match: open rates above 90% and a channel customers actually check. The real question is what you put inside those messages. A text broadcast does a job. A short, authentic video review of your product does a bigger one, because it shows a real person using what you sell and saying why it is worth buying. That is the asset most Shopify merchants overlook. This guide covers how to collect genuine customer video re