Dondy Blog

AI-powered WhatsApp support helps Shopify stores answer faster, recover abandoned carts, and cut response times. A practical 2026 playbook for merchants

Choosing the right email app can make or break your Shopify retention strategy. This guide ranks 10 top options for 2026, covering AI-driven setup, segmentation, automation, and pricing, so you can pick the platform that actually fits your store

Your WhatsApp campaigns already have something email will never match: open rates above 90% and a channel customers actually check. The real question is what you put inside those messages. A text broadcast does a job. A short, authentic video review of your product does a bigger one, because it shows a real person using what you sell and saying why it is worth buying. That is the asset most Shopify merchants overlook. This guide covers how to collect genuine customer video re

At Dondy, we're excited to partner with Nomadica, a Dubai-based eCommerce agency helping Shopify brands create exceptional digital experiences through a combination of strategy, content creation, and Marketing. Nomadica delivers compelling content and designs that resonate with audiences and achieve marketing objectives. One brand that Nomadica chose to implement Dondy for is EGO Sustainable, a Dubai-born athleisure brand redefining sustainable fashion. By producing limited-e

How Dondy's AI Agent helps Aqua Bell's support team day to day.

WhatsApp open rates top 80% — five times higher than email — and 80% of messages are read within five minutes. For Shopify merchants, that gap is a real revenue opportunity. This guide covers how to build a compliant opt-in list, segment your audience, run the right campaign types, and set up an abandoned cart recovery sequence that works on autopilot.

Your WhatsApp campaigns are only as powerful as the fulfillment partner behind them WhatsApp marketing has completely changed how ecommerce merchants recover lost sales and drive repeat purchases. With open rates of up to 98% and abandoned cart recovery rates of 10–25%, it is now one of the highest-performing channels available to online sellers especially in markets like Latin America, the Middle East, India and Southeast Asia where WhatsApp is the dominant way people commun

Learn how AI-powered WhatsApp support helps Shopify merchants respond instantly, automate order queries, and convert more customers - 24/7, without adding headcount.

Learn how to use Dondy to send Loox review requests over WhatsApp automatically after every fulfilled order. More reviews, higher conversion rates, no coding required.

You want to boost your Shopify store’s customer engagement. You want to make it easy for shoppers to reach out, ask questions, and get quick answers. WhatsApp is the perfect tool for that. It’s fast, familiar, and personal. Integrating WhatsApp chat into your Shopify store can transform how you connect with customers. Let’s dive into how you can make this happen and why it matters. Why WhatsApp Chat for Shopify Is a Game-Changer WhatsApp is one of the most popular messaging a