Dondy Blog

If you want to skyrocket your Shopify eCommerce brand, you need to harness the power of WhatsApp automation. It’s fast, personal, and incredibly effective. Imagine reaching your customers directly on their favorite messaging app, sending tailored offers, answering questions instantly, and boosting sales without lifting a finger. That’s exactly what you get with Dondy Solutions. Let’s dive into how this game-changing platform can transform your business. You’ll discover practi

Collecting reviews is important - but acknowledging customers after they submit a review  is what truly builds long-term relationships. With Dondy’s WhatsApp integration , Yotpo reviews , and Shopify Flow , you can automatically send a thank-you WhatsApp message  to customers the moment they submit a product review. This creates a positive post-review experience, reinforces brand loyalty, and shows customers that their feedback truly matters. This automation allows you to: In

Customer reviews are no longer a “nice to have” -they are a growth driver . Reviews build trust, influence buying decisions, and significantly improve conversion rates. But getting customers to actually leave reviews is often the hardest part. That’s where Dondy’s Yotpo integration  comes in. By connecting Yotpo with Dondy , merchants can automatically send WhatsApp review request messages  to customers right after their order is fulfilled. Instead of waiting for emails to be

Industry:  Food & Nutrition | Platform:  Shopify Plus | Channel:  WhatsApp At a Glance 26%  Abandoned Cart Recovery Rate 35x  Return on Ad Spend (ROAS) on Campaigns 95%  Open Rate on "Smart Segment" Campaigns 4.5x  Higher Conversion Rate vs. Email About Fit Piggy Fit Piggy is not your average nutrition brand. Based in the Netherlands, they bridge the gap between "functional food" and "soul food." Known for their handmade protein bars, "Piggy Bites," and delicious protein milk

If you’re looking to streamline customer communication by connecting Gorgias with WhatsApp , Dondy has you covered. Our new integration allows you to send messages and automations directly from Dondy while automatically creating support tickets in Gorgias. This seamless connection ensures your marketing, sales, and support teams stay in sync, saving time and improving the customer experience. With this integration now live on the Gorgias App Store , businesses can easily mana

With Black Friday  just around the corner, now is the perfect time to start scheduling your WhatsApp messages to customers. While email inboxes overflow and most promotional emails go unread, WhatsApp marketing  offers a personal, instant and high-engaging channel.  With open rates as high as 98% , WhatsApp allows you to:  Communicate directly with customers. Provide interactive campaigns with buttons and media. Segment audiences for targeted messages. Increase conversions wi

Customer loyalty is one of the strongest growth drivers in e-commerce today. Did you know that acquiring a new customer can cost 5–7 times more  than retaining an existing one? 79 percent of shoppers say loyalty programs make them more likely to continue buying from a brand , and 73 percent are willing to recommend brands with good rewards programs  to friends and family. This highlights the value of loyalty apps and how they can transform retention for Shopify stores. Thus,

Why Choosing the Right WhatsApp Marketing Tool Matters If your Shopify store struggles to convert visitors into paying customers or manage marketing across multiple platforms, it might be time to focus on WhatsApp marketing automation. With over 3 billion global active users , WhatsApp has become one of the most powerful platforms for direct, personal engagement. Two of the most popular tools for automation are ManyChat and Dondy . But which one fits your business best? Let’

Timing is everything in WhatsApp Marketing  Are your customers leaving you on delivered or read? Don’t worry- at Dondy, we’ve got your back! In WhatsApp marketing , timing can make or break your campaign. The moment you choose to interact with your customers can dramatically affect engagement, conversions, and satisfaction. If you are looking to optimise your WhatsApp marketing campaigns , mastering message timing is the first step toward success. A strong WhatsApp marketing

Collecting customer reviews is essential for building trust and boosting sales, but many Shopify brands struggle with low response rates from email or SMS. By combining Trustoo.io  with Dondy , you can request reviews through WhatsApp - the channel where your customers are most active. This guide shows you how to set up a WhatsApp review request flow  in just a few steps. Step 1: Install the Trustoo.io App If you haven’t already, install the Trustoo AI Product Reviews App  f