AI Agent for Sales & Support on WhatsApp – The Ultimate Tool for Shopify Stores
- Or Schreiber
- Aug 15
- 3 min read
If you own a Shopify store, you already know that speed, personalization, and availability are what win customers today. But with so many tasks on your plate, answering every customer message instantly can be impossible.
That’s where an AI agent for sales and support on WhatsApp comes in.
WhatsApp is already the #1 communication channel for millions of shoppers. With 98% open rates and instant engagement, it’s the perfect place to connect with customers, recover abandoned carts, and close sales. Now, imagine combining that with a smart AI agent that’s ready for e-commerce sales and customer support right out of the box.
Why Use an AI Agent on WhatsApp for Shopify?
A well-trained AI agent can:
Sell products 24/7 so you never miss a sales opportunity
Recommend products in real time based on customer intent
Handle customer support like order tracking, returns, and FAQs automatically
Recover abandoned carts directly inside WhatsApp
Boost conversions by answering questions instantly
Instead of customers waiting hours for an email reply, your AI agent responds in seconds, keeping them engaged and ready to buy.
Dondy AI Agent – Built for Shopify E-commerce
Dondy’s AI agent for Shopify is designed specifically for WhatsApp e-commerce sales and customer support. This isn’t a generic chatbot, it’s a smart assistant that’s already trained for online store scenarios.
Key Features:
2-Minute Setup with no coding, just install and go
Sales-Focused Conversations that upsell, cross-sell, and guide customers through checkout
Full Shopify Integration to access product catalog, stock, and order history automatically
Multi-Language Support for global stores
Always On so you never miss a message
How It Works
Install the Dondy Shopify App and connect it to your WhatsApp Business API.
Customize your AI agent with your store’s brand tone, product knowledge, and FAQs.
Go Live in 2 Minutes and start selling and supporting customers instantly.
From “Is this available in size M?” to “Where’s my order?”, the AI agent handles it all, boosting your sales while saving you hours of manual work.
The Results Shopify Stores Are Seeing
Higher conversion rates thanks to instant product recommendations
Reduced support workload with automated FAQ handling
Better customer satisfaction with 24/7 availability
Increased repeat purchases through personalized follow-ups
Start Using Your AI Agent Today
If you want to grow your Shopify store with AI-powered sales and support on WhatsApp, Dondy makes it easy. In just 2 minutes, your AI agent can be live, helping customers, closing sales, and freeing you from repetitive support tasks.
Get started now: Install Dondy AI Agent for Shopify
Q1: What is an AI Agent for Shopify on WhatsApp?
An AI Agent for Shopify on WhatsApp is a smart virtual assistant designed to handle e-commerce sales and customer support directly through WhatsApp. It can answer customer questions, recommend products, process orders, and assist with tasks like tracking shipments or handling returns—all while integrating with your Shopify store.
Q2: How can an AI Agent improve Shopify sales?
An AI Agent improves Shopify sales by engaging customers instantly, recommending products based on their needs, recovering abandoned carts, and guiding them through checkout-all within WhatsApp, a channel with a 98% open rate.
Q3: How fast can I set up Dondy’s AI Agent for my Shopify store?
You can set up Dondy’s AI Agent in just 2 minutes. It connects directly to your Shopify store, imports your product catalog, and is ready to start selling and supporting customers right away.
Q4: Can the AI Agent handle customer support as well as sales?
Yes. Dondy’s AI Agent is built for both sales and customer support. It can answer FAQs, process returns, track orders, and resolve customer inquiries while also upselling and cross-selling products.
Q5: Do I need coding skills to use Dondy’s AI Agent?
No. Dondy’s AI Agent is completely no-code. You simply install it from the Shopify App Store, connect your WhatsApp Business account, and it’s ready to go.
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