How to Connect Judge.me with Dondy: The Complete Integration Guide for Shopify Stores

7 min read· Shopify · WhatsApp · Reviews No coding required

Judge.me is the most downloaded review app on Shopify. Dondy is the leading WhatsApp marketing and automation platform for Shopify brands. Together, they create a powerful loop: collect verified reviews, then use WhatsApp to turn those reviews into repeat purchases and social proof. This guide walks you through setting up both apps, step by step.

In this guide

1. Install and set up Judge.me on Shopify

2. Configure your review widgets

3. Connect Dondy to Judge.me

4. Activate WhatsApp review flows in Dondy

5. Frequently asked questions

Step 1: Install Judge.me on your Shopify store

Judge.me is free to install. The free plan includes unlimited reviews, star ratings, and basic SEO. The Awesome plan ($15/month) unlocks integrations with Klaviyo, Google Shopping, and more.

1.Go to the Shopify App Store

Search for "Judge.me Product Reviews" or click the link below. Click "Add app" and confirm the installation. Install on Shopify with 45 days free trial.

2.Run the setup wizard

After installation, Judge.me launches a guided setup wizard. Follow the prompts to add your first review widgets to your product pages. This takes about 3 minutes and requires no coding. Full guide

3.Import existing reviews (optional)

If you already have reviews on Amazon, Etsy, or AliExpress, you can import them via CSV or Judge.me's native importers. Go to Reviews > Import Reviews in your Judge.me dashboard. Judge.me Help Center

Step 2: Configure your review widgets on your storefront

Judge.me offers several widget types. The two most important are the Product Reviews Widget (shown on each product page) and the Reviews Carousel (shown on your homepage or collection pages).

1.Open the widget manager

In your Judge.me dashboard, go to Widgets. You'll see all available widget types listed. Click any widget to preview and customize it. Widget Setup walkthrough.

2.Add the Product Reviews Widget to product pages

Click "Add to theme" on the Product Reviews Widget. Judge.me will automatically embed the widget into your Shopify theme without any code changes required.

3.Customize colors and theme to match your brand

Use the widget editor to match your store's color palette. You can adjust star colors, fonts, and layout. The Awesome plan unlocks full CSS customization.

4. Enable Google Shopping rich snippets

In Settings > SEO, turn on star ratings in Google search results. This adds review schema markup to your product pages automatically and increases click-through rates from Google.

Step 3: Connect Dondy WhatsApp

1. Install Dondy on the Shopify App Store here.

2. Subscribe to the Power Automation or Elite plan (you get a 7-day free trial).

3. Set up your WhatsApp Business API number. You can do it with Dondy's setup stepper or schedule onboarding with Dondy's customer support team here .

Part 4 - WhatsApp automation

Step 4: Activate WhatsApp review flows in Dondy

1. Go to Dondy- Manage automations:

2. Choose create automation flow:

   

3.Choose flow type - review request (make sure the review app set to Judge.me

4. Edit your text as you wish, choose when you want it to be sent, and save the flow.

5. Once the template is approved, messages will start sending to your customers and your review conversion rate will go up!

Frequently asked questions

Is Judge.me free to use on Shopify?

Yes. Judge.me has a free plan that includes unlimited product reviews, star ratings, photo and video reviews, and basic SEO. The Awesome plan costs $15/month and adds integrations, Google Shopping syndication, and full widget customization.

Can I send review requests via WhatsApp instead of email?

Yes - this is exactly what the Dondy and Judge.me integration enables. Instead of relying solely on email, Dondy sends WhatsApp messages to customers after their order is fulfilled, with a direct link to leave a Judge.me review. WhatsApp open rates are significantly higher than email.

Does Judge.me work with all Shopify themes?

Yes. Judge.me is a Built for Shopify app and works with all Shopify themes. It installs widgets automatically without requiring any theme code edits.

How long does it take to set up Judge.me?

The basic setup takes about 5-10 minutes. Judge.me includes a step-by-step wizard that installs widgets and configures automated review request emails in just a few clicks.

What is the benefit of connecting Judge.me with Dondy?

Connecting Judge.me with Dondy lets you automate review requests over WhatsApp, follow up with customers who haven't reviewed via AI-powered messages, and turn positive reviews into WhatsApp marketing campaigns - all from one platform.